1. Samples policy
- Peltier coolers like TES, TEC series, we could send free samples 1-2 pcs each, max. 3 types, requesting delivery via cutomer's courier account number like FedEx, UPS, TNT, DHL etc.
- Thermoelectric generator module samples are not available, but only require Min. 5-10pcs each as small order.
2. MOQ Issue
- Peltier coolers like TES, TEC series, Min. order 20pcs each, prices breaks for different quantity.
- Thermoelectric generator module require Min. 5-10pcs each, quantity makes differences.
3. LEAD TIME
- 5~30pcs/model usually could shipped directly from stock, more than this quantiy will be 1 week; 5000pcs+ 2 weeks.
- Theremoelectric Generator lead time: 1 week;
we don't keep any TEG in STOCK.
4. Payment Terms, All in advance, we only make exception for old customers.
- T/T (Telegrafic Transfer/ Bank Wire)
1. Please remark the INVOICE No. when you transfer money so that we could identify it.
2. To make sure transaction fee and any intermediary/correspondent bank charge are on your side,please chose "OUR" on the field "Details of Charges" or "Type of Fees".
What are BEN, SHA, OUR payment instructions?
When you make an international bank (wire) transfer you can choose who pays the transfer charges.
BEN, SHA, OUR are codes in a SWIFT instruction, at field 71A "Details of Charges" or "Type of fees".(Up to your bank)
- The OUR instruction means you pay all transfer charges. We receive all your payment.
- SHA (shared) means you only pay your bank's outgoing transfer charge. We receive your payment minus the correspondent (intermediary) bank charges.
- BEN (beneficiary) means you do not pay any charge. We receive your payment minus all transfer charges.
We require all international transfers to us to be made with the "OUR" instruction.If your bank doesn't offer this option, please add $35 in payment amount. If less funds than invoiced we receive, we will cut down the order.
- Western Union only for Small orders
Following the instructions on Western Union www.westernunion.com; we will give payee information in proforma invoice.
Important: E-mail us Your bellowing info after you make the WU payment:
1. The sender's full name ( First and Last name used in transfer.)
2. The Money Transfer Control Number (MTCN)
3. The amount that was sent.
4. The country where the money was sent.
5. SHIPMENT
- DHL, UPS, TNT courier, Delivery Time 2-5 Days; EMS 7~10 days, Post delivery Time 1~2 weeks. we have our own favorable rate from our forwarder agent, and If you like, ship by your own courier Account. It's suitable for all our products
- Air Freight - Minimum Weight 25 kgs. Rates for shipments approx:
over 100kgs 4~7 USD/kg, over 45kgs 6~10 USD/kg and
over 25kgs 10~12 USD/kg, delivery 5-10 days.
- Sea Freight - Freight Collect.
Rates depends on different carriers, generally 100~200 USD per m³,delivery 4-5 weeks.
Important: we don't submit any documents or relevant files for customs clearance or assume any charge of this UNLESS your order value is over $5,000
For Air- and Sea freight we recommend customer designate their own forwarding companies from their country of origin, from our experience, the designated forwarders take better care of their custom procedures!
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